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Market Research

Market research before the money moves.

Customer, competitor, and market insight that tells you what to build and who will buy it. Answers first, budget second.

Hunter Museum of American Art site research and architecture

Since 2012 we've run the research before naming brands, launching products, and entering new markets. For Brewski, it shaped the launch of a new flavor that sold out in gas stations and grocery stores.

The problems it solves

Big decisions. Educated guesses.

01 Launching on a hunch.A new product, location, or offer is about to get real money behind it, and no one has asked the buyer.
02 Not sure who the customer is.The team describes the ideal customer three different ways.
03 Competitors you can't read.You know their names, not their prices, their pitch, or why buyers pick them.
04 Revenue that flatlined.Something in the market shifted, and the numbers can't tell you what.

How we work it

Ask first. Then build.

We scope the research around the decision you have to make, so you get an answer, not a binder. It often starts inside the Deep Dive, our paid, hands-on look at your marketing, advertising, and sales.

1

Define the decision.

We pin down what you need to know and what you will do with the answer.

2

Talk to the market.

Customer interviews, surveys, and search and review data show what buyers want and how they choose.

3

Map the competition.

We look at who you are up against, what they say, and where they leave room.

4

Turn it into a plan.

You get clear findings and what to do next. You keep them whether you hire us or not.

What's included

Strategy first. Then the work.

  • Customer interviews
  • Customer surveys
  • Ideal customer profiles
  • Competitor analysis
  • Market sizing and demand research
  • Search and review data analysis
  • Product and offer testing
  • Findings report and recommendations

Every engagement starts with a 15-minute call. If it makes sense, the Deep Dive tells us what to build first, and you keep the plan whether you hire us or not.

Questions

Market Research, answered.

Customer interviews and surveys, competitor analysis, demand and search data, and a findings report that ends in clear recommendations.

Before a launch, a rebrand, a new location, or a big jump in ad spend. Any time a guess would be expensive.

The Deep Dive is a paid, hands-on look at your marketing, advertising, and sales. Market research goes deeper on one question about your customers or your market.

Yes. The research and the recommendations are yours, whether you hire us to act on them or not.

So, what's the problem?

Fifteen minutes. No pitch deck. Just a straight conversation about what's broken and whether we're the right people to fix it.