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How The Barn Nursery Bloomed into a Third-Generation Success Story

Most businesses don’t last. You know it, I know it. The stats aren’t great, and yet, some manage to not just hang on, but keep growing.

The Barn Nursery in Chattanooga is one of those stories. What started in the late ‘60s as a $1,500 roadside fruit stand is now an eight-figure business moving over a million plants a year. Yep, million with an “M.”

So how’d they pull it off? And more importantly, what can you take from their playbook and apply to your own business?

Pink Supreme Roses on sale at The Barn Nursery Chattanooga
Flower Carpet ‘Pink Supreme’ Roses on Buy One Get One Free offer at The Barn Nursery.

From Selling Produce to Building a Brand

The Barn didn’t just pop up overnight. Cole Webster, who runs it now, comes from a family that built this thing brick by brick. His grandparents got it started, his parents took it further, and now Cole’s leading it into something even bigger.

What stands out isn’t just the scale, it’s the heart. This is a business that kept showing up for the community, year after year. That’s something I think we all want to build.

You don’t have to sell ferns to learn something here. These three things apply no matter what business you’re in:

1. Have a clear story

The Barn didn’t try to be something it wasn’t. It’s always been family-run, service-first, and plant-loving. People know exactly what to expect.

Pro tip: If your brand is all over the place, different fonts, different messages, different vibes, that’s where to start. We help clients clean that up all the time.

2. Keep showing up

Back in the day, The Barn ran radio ads. Now it’s all over social media. Different tools, same mindset: stay in front of people.

Our  advice: Ads aren’t optional if you want to grow. And when you run them the right way, they pay for themselves.

3. Talk like a human

Automated systems might be efficient, but they’re also annoying. One thing The Barn does well, and we try to do too, is keep things personal. Real conversations, fast help.

Here’s what we hear all the time from small and mid-sized businesses:

  • “Our website’s outdated.”

  • “We’ve run ads but didn’t get results.”

  • “We’re not tracking where leads come from.”

  • “Our brand looks different everywhere.”

Any of those sound like your business? You’re not alone, and you don’t have to fix it by yourself.

What We Do at Spectruss

I built Spectruss to help businesses like yours. We’re not here for one-time jobs. We’re your crew for the long haul.

Here’s how we help:

  • Custom websites that don’t just look good, they perform

  • SEO that helps people actually find you

  • Ad campaigns on Google, Facebook, and Instagram

  • CRM systems that organize your leads and automate follow-ups

  • Branding and messaging that connects with your audience

  • Photos and video that tell your story

Spectruss location marker icon on sky background for The Barn Nursery blog feature
Spectruss provides digital marketing and location-based growth strategies for businesses like The Barn Nursery.

We’re based in Chattanooga, but we’ve helped brands across the U.S. get real results. And we’re not about fluff. We care about leads, conversions, and building something that lasts.

Let’s talk, get a free call or get to know more about our services.

What I admire most about The Barn Nursery is how they’ve held on to what matters: good people, good service, and showing up when it counts. That’s what we try to do at Spectruss too.

You don’t need to be the biggest business in town, you just need to show up smart and stay consistent.

Here are my thoughts

If a roadside stand in Rossville can grow into one of the most recognized businesses in Chattanooga, so can you. You’ve got a story. Let’s make sure people see it.

Want help making that happen?

Book a free consultation or call us and we’ll figure out what your next step looks like, no pressure.

FAQ: For Local Businesses Ready to Grow

How do I know if working with Spectruss is the right move?

If you’re ready to grow but not sure what to do next, that’s where we come in. If your brand is scattered or your ads aren’t working, you’ll benefit from having a team on your side.

Do I need to spend a lot to get started?

No. We work with businesses at all levels. We’ll help you figure out what matters most and start there. No fluff, no upsells.

What makes Spectruss different?

We act like a partner, not a vendor. Our team works in-house and we’re all local. We treat your business like it’s ours, with care, clarity, and accountability.

I’ve never done ads before. Can you help?

Absolutely. We’ll explain how it works, set them up, track results, and adjust as needed. You’ll always know what you’re paying for, and what it’s bringing in.

Can you help me rebrand or refresh my business?

Yes, whether you need a new logo, better messaging, or a full revamp, we’ll make sure it still feels like you, just sharper and more focused.

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Legacy, Branding & Making It Happen | Carter Fowler Ep. 5

Keeping It Real: How a 140-Year-Old Business Stays Relevant

Every business has a story, but not many last for 140 years. That’s exactly what Fowler Brothers Home & Patio has done.

On this episode of Spectruss Speakeasy, I sat down with Carter Fowler, the fifth-generation owner and CEO, to talk about what it takes to build a brand that lasts. Whether you’re running a family business or launching something new, this episode is packed with real-world lessons, straight talk, and no fluff.

Making It to the Fifth Generation—A Rare Feat

Less than 1% of family businesses make it to the fourth generation, let alone the fifth. Fowler Brothers is one of those rare ones.

Carter broke down how his family has stayed relevant, sticking to quality, keeping things consistent, and being willing to change when needed.

“We used to draw our ads by hand for the newspaper. Now, digital marketing is instant, but the message is the same, quality and trust.” – Carter Fowler

Branding That Stands the Test of Time

A strong brand builds trust. If your messaging, visuals, and tone change constantly, customers get confused. Carter and his team have avoided that trap.

One big change? We helped rebrand Fowler Brothers from “The Furniture Shop & Patio Shop” to a simple, recognizable brand that feels modern but still honors their history.

“Your brand is the story people tell about you when you’re not in the room. Make sure it’s a good one.” – Sam Silvey

Old-School Business Meets Digital Marketing

For decades, Fowler Brothers tracked marketing by hand—billboards, newspaper ads, you name it. Then, we helped them move to digital. Now they’re running:

  • Social media campaigns
  • Video marketing for TV & web
  • SEO-focused website content
  • Google Ads and local search strategies

The takeaway? The way you market changes, but the need to build trust and tell a strong story stays the same.

“The tools have changed, but the principles haven’t. You still have to show up, tell a great story, and build trust.” – Carter Fowler

Location, Experience, and the Human Connection

Fowler Brothers has a prime location in Chattanooga, 80,000+ cars drive by every day. But a great spot isn’t enough. They make sure their in-store experience stands out:

  • People can actually touch, feel, and test the furniture.
  • Staff is trained to help customers find exactly what they need.
  • Hassle-free delivery and setup keeps things smooth.

“People come into our store and say, ‘I saw you on TV, and you act the same way in person.’ Well, yeah, because it’s real.” – Carter Fowler

Growing Without Losing the Personal Touch

Scaling a business can make things feel corporate. Carter makes sure that doesn’t happen.

Here’s how we help brands stay personal even as they grow:

  • Automated but personalized email and SMS marketing
  • Local SEO that brings in the right audience
  • Story-driven content that keeps the brand human

“The best businesses don’t feel corporate. They feel like they’re run by real people who care.” – Sam Silvey

Lessons for Business Owners

Some straight-up takeaways from this conversation:

  • Keep your brand consistent everywhere—online, in-store, and in marketing.
  • Data is useful, but gut instinct still matters. A mix of both wins.
  • The customer experience should always be a priority.
  • Digital marketing moves fast—adapt or get left behind.
  • Be real. People connect with authenticity, not corporate buzzwords.

Carter’s mindset? Simple: Do what it takes. That’s how you make things happen.

If your business needs a fresh brand identity, a stronger online presence, or marketing that actually works, Spectruss is ready to make it happen.

Let’s talk. Schedule a consultation today!

FAQs

  1. How do you keep a brand consistent across different marketing platforms?
    Stick to the same logo, colors, tone, and messaging. Customers should recognize your brand no matter where they see it. If your Facebook looks different from your website or your in-store experience, it creates confusion.
  2. What’s the biggest mistake businesses make when they grow?
    Losing the personal connection. When companies scale, they often get too focused on systems and forget the importance of real human interaction. Automation is great, but it should enhance relationships, not replace them.
  3. How can a local business compete with big online retailers?
    Offer something they can’t—personalized service, real expertise, and a great in-person experience. Customers still want human connection, and that’s something online giants can’t provide.
  4. How important is location for a business today?
    It still matters, but digital presence is just as big. You need both—being in a high-traffic area is great, but if people can’t find you online, you’re missing out.

5. What’s the one piece of advice for businesses trying to improve their marketing?
Don’t just focus on selling, focus on building relationships. The companies that win are the ones that make customers feel like they’re part of something bigger.