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Marketing

5 Tips for Better Marketing on Social Media

If you’re looking to try and boost your social media platforms and gain more attention, consider these 5 tips.

 

1. Create a voice for the company
Social media is similar to an employee, their role being the brand ambassador for your business via the web. With that in mind, they should have a consistent speech pattern for all post, responding to comments, answering messages, and visual presence. This brings consistency on your social media pages and also makes it feel more personable for customers. All around less like they are talking to an automation.

2. Post regularly
Stay up to date with all the latest happenings within your business on social media so people can learn about what you do. This is another way of letting people know that there is a group of hard working individuals behind your business. Regular content also helps by giving you frequent chances to appear in customers news feed. Don’t be afraid to talk about things your community is interested in that are not specifically about your business. While you should post about yourself, you also need to engage in the scenes that your customers are there gain respect in the community.

3. Find times of day that promise most engagement for posts
Check your social media analytics page/records to see what time of day people most often engage with your social media pages. Use this data to start posting at high traffic times to get more results. You can also look into what types of post do best over others and consider regularly posting more like-minded statuses to the ones that do well.

4. Talk to your customers
When people comment, comment back. Engage with customers and let them know that they are heard. Even on the little things. If someone leaves a bad review or comment, take a moment and evaluate how best to handle the situation without escalating the problem or speaking as the company in a manner you could later regret. Rember that there are people on the internet who cannot be pleased and you may run into them. Evaluate the situation and execute with the utmost care.

5. Use graphics designed specifically for each platform
Don’t post the same images and words to every social media platform. There are ways to make content more appealing specifically to each platform. For example, a generic candy ad will not do well on Instagram, people will scroll right past it. But a picture of a hand with bright colored candies taken by a camera phone will look more spontaneous and do well on Instagram. If you don’t know if your image is good for a platform, check out your competitors and see what they do with like-minded content.

Categories
Marketing

8 Tips for Better Business Branding Online

Check out some helpful tips for better business branding online. While some may seem more intuitive than others, remembering and refreshing on helpful tips could spark a new idea!

Create a Visual

People like to look at visuals over long bodies of text. Create visuals for your business to get people attention online with eye-catching colors, a logo, interesting photography, etc. When on social media platforms, pictures carry much farther than text and can get to a wider reach of people. Make sure to not only set up pictures for your business but to regularly update them with new visuals to keep people interested. As time goes on, people may get concerned if the visual content has not been updated over time and wonder if you’re still open.

Be on Social Media

Why for some people social media is second nature, for others it is not. If you haven’t joined a few social media channels for your business, consider starting that today! Social media is a great way to let people know about your business without even asking you any questions over the phone or stepping into your store/office. The top platforms to start on are Facebook, Twitter, and Instagram.

Consistency

If you decided to start sending out weekly emails, monthly parties, daily blogs, etc., keep it consistent. Try your best to keep up a maintainable schedule of consistency in what you do. While this can be helpful for yourself, in that it keeps new content and events coming regularly, it can also keep others thinking about your business. If they come to expect to see new content from you every week, they are thinking about you every week.

Don’t Please Everyone

It can be extremely tough to please everyone online. Some people are unpleasable. This is something you must remember. With social media being a way that people can voice their opinion without showing their face, this has led some people to be completely unpleasable. Handel situations calmly if there is a problem. Remember the type of voice you want your company to have and use it. If a comment or rating is upsetting, see if there is a way to resolve it without changing a positive persona.

Reach out to your Community

Consider ways you can stand out in your community. Join in local events in your city or post regular helpful tips on the web, there are many ways to get involved. Look for ways for people to keep you in their thoughts. When you reach out to your community, your reach out to all their friends and family who could also be potential customers in the future.

Be Trendy

Consider if your company actions are too dated for the present face of your brand. Is it time to switch to email questions over phone calls? Could people get digital, paperless coupons over physical ones? While every company is different, it might be time to look at what the kids are doing these days and see if you can jump into some of the latest trends.

Know who your Selling To

If your customer base is mainly people in their 50’s and 60’s, you may not be needing to create content for teenagers and young adults. Find out who your target audience is and what their trends are. While teens might be more likely to get online at noon during school lunch, an adult may not be online to see your new content till 6:30 after a long work day.

Share Information and Knowledge

Keeping the business secret recipe can keep you above your competition, but that doesn’t mean you can’t help with some of the small things. Use your knowledge and share tips and advice among the community to show just how much you know and why people should be interested. This can help make you look more reputable and knowledgeable.

Categories
Marketing

What Can Website Maintenance Do For You?

The Importance of Regularly Scheduled Website Maintenance and How It Can Boost Your Business

 

Quarterly maintenance and updates are important, that much we know- or have been told. But why is keeping your online presence clean and optimized important? In a growing digital world it is not enough to “just have an online presence” anymore. Having an optimized site that is accessible across multiple platforms, user-friendly, and overall nice to look at, will help you achieve your business goals and customer satisfaction by:

-Boosting SEO rankings and overall driving more traffic to your site.

-Preventing hackers that look for outdated software and plugins from gaining access to your site.

-Ensuring brand consistency and awareness to customers and prospects with a site that expresses your business’s brand, mission, and vision.

-Improving user experience and return rate to your site by providing customers  and prospects current and informative content and user friendly experience.

 

The Importance of Website Maintenance and Your Consumer

 

A study by Adobe, The State of Content: Expectations on the Rise, links why optimizing your online presence is important to your consumer and how damaging a lack of maintenance to your website can be to your business.

     – 39% will stop engaging with your content if images won’t load

     – 39% will stop engaging if content takes too long to load

     – 38% will stop engaging if content is unattractive in its layout or imagery

     – 66% of consumers would prefer to view something beautifully designed

     – More than 7 in 10 consumers (73%) say content “must display well” in order for them to continue engagement

To learn more, check out the rest of the adobe report by clicking here.

 

So, Why Is Website Maintenance Important?

 

In a nutshell, regularly scheduled maintenance and updates prevents major maintenance issues that can be damaging to your business, brand, and customer experience. A well maintained website gives your business and brand credibility and your consumers confidence in your products and services. 

 

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